Getting started with Red Hat OpenShift Service on AWS (ROSA)

Learn how to get started on Red Hat® OpenShift® Service on AWS, including how to use AWS Security Token Service (STS) to deploy a cluster.

Learn how to get started on Red Hat® OpenShift® Service on AWS, including how to use AWS Security Token Service (STS) to deploy a cluster.

Get support for ROSA

5 mins

Finding the right help when you need it is important. In this resource, we will review ways you can get assistance for issues that arise when creating and managing a cluster. 

What will you learn?

  • How to find additional support resources

What do you need before starting?

  • Nothing! Please use this section for reference.

Adding support contacts

You can add additional email addresses to be contacted for any communication about your cluster by going to the OpenShift Cluster Manager (OCM) user interface (UI) > select cluster > Support tab > Add notification contact.

Contacting Red Hat for support

NOTE: This can also be achieved by using the OCM UI and clicking on the Support tab and then “Open support case.” 

  1. Go to https://support.redhat.com.
  2. Click on “Open a new Case” on the left box. When prompted to specify a product, select “Red Hat OpenShift Service on AWS.”
    Support page and where to click to open a new case.

For more specifics on submitting a case, see the documentation. 

This learning path is for operations teams or system administrators

Developers may want to check out developers.redhat.com.

Get started on developers.redhat.com